General terms of sales
The general terms of sales described below detail the rights and obligations of the company 5A Transports, domiciled at 12 bis chemin Combavas 97411 Saint Paul, SIRET license number 94909928700011, and of its client in the context of the sale of passenger transport services. Any service performed by the company 5A Transports therefore implies the buyer’s unreserved acceptance of these general conditions of sale.
SERVICE
The service consists in making available for the benefit of a customer, a vehicle inseparably accompanied by the services of a driver.
The transport contract is only valid once: if it turns out that the client is not present at the meeting place or a delay of more than 30 minutes, an amount will be due and invoiced in accordance under the cancellation conditions mentioned below.
Any enhanced damage to the interior of the vehicle will be entirely the responsibility of the customer. Smoking is prohibited in the vehicle. Wearing a seat belt at the back is mandatory and the transport service cannot be provided if customers refuse to buckle up.
Under no circumstances may the customer demand that the driver exceed the authorized speed limit or commit traffic violations, for whatever reason.
5A TRANSPORTS reserves the right to refuse and/or interrupt the transport of any person whose behavior is likely to jeopardize the safety of the driver(s) or vehicle(s): drunkenness, verbal and physical violence, use of narcotics, etc. In this case, the price of the service will be fully paid by the customer.
Dogs, cats and other pets are accepted and remain under the responsibility of their owner. The regulations concerning the transport of animals must be respected (transport box, leash…). 5A Transports reserves the right to apply any price supplements according to its current price list. All damage caused by pets will be the responsibility of their owner.
The amount of luggage transported is proportional to the capacity of the vehicle.
BOOKING
All services are subject to prior reservation (paper or electronic booking).
For any service of an amount greater than or equal to €200, the booking confirmation of the vehicle(s) with private driver will be validated after receiving a deposit of 30% of the price indicated on the quotation.
RULES
Our services must be paid when the transport service is finished.
For any service of an amount greater than or equal to €200 (where a minimum deposit of 30% has already been paid), the remaining amount must be paid when the service is finished. We accept payment by bank transfer, bank cards and cash. Cheques are not accepted.
CANCELATION
Any request for cancellation of a service for an amount greater than or equal to €200 must be sent at least 48 hours before the race. After this time, 100% of the deposit amount will be kept by 5A Transports.
For any cancellation of a service with an amount less than €200 less than 2 hours before the start of the service, 50% of the amount of the trip will be due and invoiced.
LIMITATION CLAUSES OF RESPONSIBILITIES
The company 5A TRANSPORTS cannot be responsible for delays in transport times due to circumstances beyond its control: road closed, bridge closed to traffic, deviation, flooded road, traffic jams, interventions on the roadway by the police, customs or firefighters, vehicle breakdown, etc. (this list is not exhaustive).
The company 5A TRANSPORTS cannot be responsible for delays due to cases of force majeure: strikes, weather conditions, attacks, riots, etc… (this list is not exhaustive).
The company 5A TRANSPORTS cannot be responsible in the event of theft, loss or forgetting personal effects and luggage in the vehicle.
COURT OF COMPETENT JURISDICTION
Any dispute relating to the interpretation and execution of these general terms of sale is subject to French law.
In the absence of a friendly resolution, the dispute will be brought before the Commercial Court of Saint Denis in Reunion Island.
